Processing Time: If a product is available in stock, we will process and prepare it for shipping within 5 working days. We aim to get your items to you as quickly as possible, ensuring that your experience is smooth and satisfactory.
Preorder Items
Extended Processing Time: Products that are labeled as preorder require more time for production. These items will take up to 14 days to produce. Once production is complete, we will immediately proceed with the shipping process.
Preorder Benefits: Preordering allows you to secure items that are in high demand or limited in quantity. It ensures that you receive the newest designs as soon as they become available.
Customised Items
Extended Processing Time: The typical timeline for a customized item is about 4 weeks from the moment you submit your image until you receive the final product. This timeframe allows for careful crafting and attention to detail at every stage of the process.
Why the Wait?
Quality Assurance: The additional time for preorder items allows us to ensure that every product meets our high standards of quality and craftsmanship. We believe in providing you with products that are worth the wait.
Sustainable Practices: By producing items based on preorders, we manage our inventory more effectively, reduce waste, and support sustainable practices that are better for the environment.
Tracking Your Order
Once your order is processed and ready for shipment, you will receive a tracking number. This allows you to monitor the delivery status directly via our delivery partners’ websites.
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